- Manager's Messages
- Manager’s Message
Posted By on September 19, 2018
Effective this past Saturday, September 15, 2018, we changed the Valet Vendor from Coast Parking to Proper Parking. We have retained all Staff with the new company so only slight changes will occur, detailed below:
1. Contact Information – If you are currently using the *Whatsapp* to text or call in your requests that have not changed. If you were using their cell phone number to text
your requests that it is no longer in use. If you would like to text your requests (iPhone users only) you may use email@example.com.
2. Appearance – Uniforms will now always be black polo shirts with a customized The Broadway Hollywood logo on it, black slacks, and black shoes. They will no longer
transition to the collar white shirts, vests and ties for Winter. Logo Black Sweaters will be provided for the colder months.
3. Service Standards – Proper Parking offers a considerable amount of additional services to the residents, like Christmas Trees to include delivery, Pumpkins, and SIte
Seeing Tours to name a few. They will attend the next Regular Session Meeting scheduled for next month October 2018 to introduce themselves and address the
Membership on all that they have to offer.
We apologize for any communication inconveniences that this may have caused to anyone, as we were making this transition, we were unaware that homeowners were still utilizing the data texting only instead of the *Whatsapp. Please no longer text only. We encourage you to also call ahead or us the Whatsapp to ensure proper and timely delivery of your requests.
(*preferred method) – to download this app please see detailed instructions below:
>Please go to your contacts and create new contact Broadway Valet 323.463.1673 save
>goto app store on your device and type in WhatsApp
>once the app is downloaded please type in your phone number, it will ask if your phone number is correct and then you will be given a verification code
>type in your verification code
>type in your Name to include your unit number as this is how you will be identified in the text message received from Valet
If you already had previously saved Broadway Valet in your phone you will be all set up. If you were using Whatsapp previously you will need to change the number. Please follow detailed instructions below:
>go to settings widget (left-hand corner of the screen)
>go to Account
>go to Change Number
>old number 323.979.7643
>new number 323.463.1673
If anyone has any issues what so ever please bring your device to the Valet Arrival Office, Front Desk or contact me at firstname.lastname@example.org and we will set-up your devices for you or walk you through the process. Many thanks!